Insurance Info
Insurance shouldn’t be the reason you keep living in pain. At Synergy Therapeutic Group, we handle the paperwork so you can focus on healing. We accept most major insurance plans, and we’ll verify your benefits before your first visit so there are no surprises.
Free Insurance Verification — Before Your First Visit
Not sure if your plan covers physical therapy or pediatric occupational therapy at Synergy? We’ll check it for you — free, before you book. You’ll know what’s covered, what your copay is, and what your out-of-pocket will be, all before your first appointment.
Call (618) 243-7822 or request an appointment — mention you’d like an insurance verification and we’ll take care of the rest.
Insurance Plans We Accept
We gladly accept the insurance plans listed below. If your plan is not listed, please call us — we’re always adding new plans and may be able to bill yours out-of-network or under a single-case agreement.
- Aetna
- Aetna Medicare Advantage
- Align Network
- Blue Cross Blue Shield
- Blue Cross Medicare Advantage
- GEHA
- Health Alliance
- Health Alliance Medicare
- Healthlink
- Healthscope
- Humana
- Medicare Part B
- Medrisk
- United Healthcare Medicare Advantage
- WPS VAPC3 / VA (for veterans)
If You’re Paying Out of Pocket
Self-pay rates are available for patients without insurance, with out-of-network plans, or who prefer to pay directly. Call us for current rates — we keep them straightforward and competitive.
Payment plans and financing: We accept CareCredit and other financing options so larger out-of-pocket expenses can be spread out over time. Learn more about our financing options.
Add-on services (Deep Tissue Laser, Myofascial Release, Dry Needling, and others) have separate cash pricing that you can view and book through our online booking system.
How Insurance Works at Synergy
Your insurance is a contract between you, your employer, and your insurance company — we are not a party to that contract. If you have questions about your coverage, your insurance company is the authoritative source. That said, we will absolutely help you find your answers; we navigate insurance every day and we know how confusing it can be.
What’s covered depends on the specific plan you carry. By the end of your first appointment, we will be able to tell you what your benefits look like and what to expect going forward.
Copayments for physical therapy or occupational therapy are collected at check-in for every visit.
Common Insurance Questions
Do I need a physician referral to start physical therapy?
Illinois has direct access, which means you can start physical therapy without a physician referral. However, some insurance plans (especially Medicare and certain HMOs) require a referral for coverage. When we verify your insurance, we’ll let you know if a referral is needed before your first visit.
What if my insurance isn’t on your list?
Call us — we’re always adding new plans, and we can often bill out-of-network or arrange a single-case agreement. We won’t turn you away because your plan isn’t listed; we’ll find a path that works.
How much will my visit cost?
It depends on your specific plan, deductible, and copay. Most insured patients pay a copay between $25 and $60 per visit. We verify your benefits before your first visit so you know exactly what to expect — no surprises at check-out.
Do you accept VA benefits?
Yes. We accept WPS VAPC3, which covers veterans referred through the VA. Veterans from the Marion VA Medical Center and surrounding region come to us for chronic pain care, post-surgical recovery, and rehabilitation.
What about workers’ compensation?
Yes — we accept Medrisk and most other workers’ compensation networks for treatment of work-related injuries.
Ready to Get Started?
Call (618) 243-7822 or request an appointment online. Mention you’d like an insurance verification and we’ll have your benefits checked before you walk in the door.